Beckett support
How can we help?
Email hello@meetbeckett.co for product, account, privacy, or security support. During beta, normal support requests are acknowledged within one business day.
Microsoft Outlook add-in help
Open a received message in Microsoft Outlook, choose Beckett from the message command bar, sign in to your Beckett account, and select Decode with Beckett. The Beckett add-in is read-only: it does not modify or send mail.
Account access
You can sign in, create an account, or request beta access from the Outlook task pane. If sign-in does not complete, close the dialog, reopen Beckett, and try again.
Privacy and security
Please do not email private message content when reporting a problem unless the Beckett team asks for a redacted example. Security and privacy reports are reviewed as soon as they are received.
Account deletion
Request account deletion from Beckett Settings or contact support. During beta, Beckett targets completion within 30 days across its connected service providers.